Support
Frequently asked questions
Cannot find your answer? Write to [email protected] and we will come back to you within one working day.
What exactly do I install?
One application that contains four modules: the antivirus engine, the encrypted connection, the ad and tracker blocker and the credential vault. There is nothing to buy or configure separately.
Which devices does it cover?
Windows, macOS, Android and iOS, plus the major browsers. One subscription covers the devices in your household.
How do I get it?
Enter your email address on the activation page, confirm it, then download the app and sign in.
What does it cost?
The account starts with an evaluation period of three days. After that the subscription is $19.95 per month, charged to your card at the start of each billing cycle.
What happens when the three days are up?
The subscription continues monthly unless you cancel. Cancelling stops all future charges.
Can I cancel?
Yes, at any time. Cancelling stops future charges but does not refund a billing period that has already started.
Will it slow my machine down?
The scanning runs in the background and the ad blocking removes a large part of what a page loads, so browsing usually feels lighter rather than heavier.
Where do I ask something?
Write to [email protected] and we will come back to you within one working day.
Contact
Rather write to someone
Get the app
Still deciding?
The first three days are there to answer exactly that.
Get the appThree days to evaluate, then $19.95 per monthEvaluationThree days
After that$19.95 per month
ModulesFour, all included
DevicesWhole household
CancelAny time